Cookie Policy

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They allow the site to remember certain information about your visit — for example, whether you have already seen a cookie notice, or which language you prefer.

Cookies do not contain personal information on their own, though when combined with other data they can sometimes be used to identify you. They do not give any website access to your device or files.

Most websites use cookies to function properly or to improve the experience for visitors. This page explains which cookies Solvenna uses and why, and gives you tools to manage your preferences.

Cookies We Use

Essential Cookies (always active)

These cookies are necessary for the website to work. Without them, services you have asked for — such as remembering your cookie preferences — cannot be provided. They cannot be switched off.

• cookieConsent — stores your cookie preference (accept/reject) in your browser's local storage. Duration: until you clear your browser data.

Analytics Cookies (optional)

These cookies help us understand how visitors use the site — which pages are visited, where visitors come from, and how long they spend on each page. This information is used in aggregate form to improve the site. If you decline these cookies, we cannot count your visit.

• Google Analytics (_ga, _gid) — page view tracking and session data. Duration: _ga 2 years, _gid 24 hours.

Marketing Cookies (optional)

These cookies may be used to measure the effectiveness of advertising campaigns. They do not change the content you see on our site, but may be used by advertising partners to show you relevant content on other websites.

• Facebook Pixel (_fbp) — records page visits to support ad campaign measurement. Duration: 90 days.
• Google Ads (IDE, _gcl_au) — conversion tracking. Duration: up to 13 months.

Preference Cookies (optional)

These cookies allow the website to remember choices you make — such as your preferred language or region — so you do not need to set them again on each visit.

• lang_pref — stores your language preference (English or Bahasa Malaysia). Duration: 12 months.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Where we use third-party analytics or advertising tools, those providers have their own privacy policies governing the data they collect.

• Google Analytics — Google LLC, governed by Google's Privacy Policy
• Facebook / Meta Pixel — Meta Platforms, Inc., governed by Meta's Data Policy
• Google Ads — Google LLC, governed by Google's Advertising Privacy Policy

You can opt out of Google Analytics tracking across all sites using the Google Analytics Opt-out Browser Add-on.

Cookie Duration

Cookies fall into two categories by duration:

• Session cookies — exist only for the duration of your browser session and are deleted when you close the browser.
• Persistent cookies — remain on your device until they expire or you delete them. Durations for each cookie are listed above.

Your Cookie Preferences

Use the toggles below to set your preferences. Changes take effect immediately and are saved to your browser. Essential cookies cannot be disabled.

Managing Cookies in Your Browser

You can also control cookies directly through your browser settings. Select your browser below for instructions.

Google Chrome

1. Open Chrome and click the three-dot menu (⋮) at the top right.
2. Select Settings, then Privacy and security.
3. Click Cookies and other site data.
4. Choose your preferred setting: allow all, block third-party, or block all cookies.
5. To delete existing cookies, click See all cookies and site data and remove as needed.

Mozilla Firefox

1. Open Firefox and click the three-line menu (☰) at the top right.
2. Select Settings, then Privacy & Security.
3. Under Enhanced Tracking Protection, choose your level of protection.
4. To manage or delete cookies, scroll to Cookies and Site Data and click Manage Data.

Apple Safari

1. Open Safari and go to Safari > Settings (or Preferences on older versions).
2. Click the Privacy tab.
3. Under Website tracking, select your preference for cross-site tracking.
4. To view and delete stored cookies, click Manage Website Data.

Microsoft Edge

1. Open Edge and click the three-dot menu (⋯) at the top right.
2. Select Settings, then Cookies and site permissions.
3. Click Cookies and site data to manage your settings.
4. Toggle Block third-party cookies if desired, or click See all cookies and site data to manage individual cookies.

On mobile browsers, cookie settings are usually found under the browser's Settings > Privacy or Settings > Site Settings menu. Steps vary by device and browser version.

Your Rights

You have the right to:

• Withdraw your consent to optional cookies at any time using the toggles above
• Request information about the personal data collected through cookies by contacting us
• Lodge a complaint with the Department of Personal Data Protection (JPDP) in Malaysia if you believe your rights have not been respected

Disabling optional cookies will not prevent you from using our website, but some features may work less well — for example, we may not be able to measure the performance of our pages accurately.

For questions about cookies or your personal data, please write to [email protected].